System Maintenance Windows:
IT has formalized two regularly scheduled "System Maintenance Windows". These windows will provide the necessary time to perform any required IT hardware and or software updates.
During these maintenance windows, any and or all of the Citizens IT systems may or may not be available, depending on what updates are needed at the time.
Wednesdays: 6:00 p.m. to 11:00 p.m. (E.S.T.)
Sundays: 12:01 a.m. to 12:00 p.m. (E.S.T.)
In addition, there are nightly outages for data updates from 2:00 a.m. to 6:00 a.m.
REMINDER: CTS only supports Internet Explorer 32-bit (regular version); using a
non-IE browser (Firefox, Chrome) or 64-bit browsers can result in errors and poor system quality and is not supported
at this time. Thank you.